Frequently Asked Questions

Below are some of our most frequently asked questions. If you have a question that is not answered below then please call us on 0845 643 7820 we will be happy to discuss any questions that you may have.

How can Action For Debt help me?

We look at all areas of your finances this way we can suggest the most suitable way to tackle your debts. There could be various solutions to your debt problems together we can choose the best.

What will happen to my credit rating?

If you have a debt problem it is likely that your credit rating will already be affected. Creditors will register your account as being in default if you are unable to meet the original terms of the agreement. This will be noted on your credit reference file and the information will normally be held on your file for a period of 6 years.

Is my home at risk?

It is always our priority at Action For Debt to ensure that your property is not at risk and allowances will be made within your income and expenditure to keep up the payments on any mortgages or loans secured on your property. Providing you do this then there is no reason why your property should be at risk.

What happens if my circumstances change?

Please let us know if anything unforeseen happens whilst you have an arrangement. Depending on the situation we should be able to re-negotiate your offers with creditors. We will always undertake an annual review with you and adjust your level of payments if necessary.

Are there any rules I must abide by?

Our only rules are very straightforward; we simply ask that you stop using your credit facilities and do not apply for any further credit. The reason we say this is because we do not want to add further creditors at a later date as your original creditors are unlikely to be willing to negotiate if they know you have continued to spend on further credit facilities. The most sensible advice will always be to be straightforward and tell the truth.